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CallRex Professional
Support for Avaya:
- Avaya IP Office 403
- Avaya IP Office 406
- Avaya IP Office 412
- Communication Manager
New!
CallRex Professional now support a
TAPI-based integration with the IP Office
version 3.1.
Avaya VoIP call recording
by CallRex Professional an advanced,
packet-based call recording and monitoring
software solution designed for the Avaya IP
Office 403, 406 and 412 and Communication
Manager.
CallRex was selected by Avaya to be an
Innovator Member of Avaya’s Developer
Connection Program. With installations
around the world, CallRex Professional
continue to be the preferred call recording
solutions for the Avaya IP Office.
CallRex Professional are an ideal Avaya call
recording solution because it uses
packet-sniffing technology to record calls.
Packet-based call recording offers an
advanced, yet affordable, solution to small
and medium businesses that were previously
unable to afford call recording and
monitoring solutions.
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Please see the following network diagram for
more information: |
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 How
CallRex Works
Overview - CallRex records/monitors
telephone calls by sniffing packets traversing across the
data network. Packet sniffing is achieved by enabling port
mirroring on the data switch. Port mirroring is supported by
most data switches and when enabled will send a copy of
every packet destined for one port to another port. A mote
detailed explanation is presented below.
IP Office 403 is plugged into port 24 (the Observe port) on
the data switch. Port mirroring is enabled on this port.
The CallRex Server is plugged into port 1 on the switch.
Every packet going to port 24 is mirrored to port1, thus
enabling CallRex to sniff every packet going to and from the
IP Office 403.
Download CallRex Avaya IP Office Brochure
Download Avaya Certification Compliance Document
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