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CallRex Professional
Support for Mitel:
- Mitel ICP 3100
- Mitel ICP 3300
- Mitel ICP 3340
- Mitel ICP-200
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Telrex
Partners with Mitel to Provide
CallRex
Professional Support for:
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Professional and CallRex Express support a
MiTAI-based integration with the 3300 ICP
release 6.1 and the 200 ICP release 3.0.
Mitel VoIP call recording by CallRex
Professional an advanced, packet-based
call recording and monitoring software
solution designed for the Mitel ICP.
CallRex was the first packet-based call
recording and monitoring solution for the
Mitel ICP 3100, 3300, 3340 and the ICP-200
and Telrex is an inaugural member of the
MiSolutions Network (MiSN) partner program.
With installations around the world, CallRex
Professional continues to be the preferred
call recording solutions for Mitel.
CallRex Professional is the ideal Mitel call
recording solution because it uses
packet-sniffing technology to record calls.
Packet-based call recording offers an
advanced, yet affordable, solution to small
and medium businesses that were previously
unable to afford call recording and
monitoring solutions.
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CallRex Connection
to Mitel Diagram
How CallRex Works
Overview - CallRex records/monitors
telephone calls by sniffing packets traversing across the
data network. Packet sniffing is achieved by enabling port
mirroring on the data switch. Port mirroring is supported by
most data switches and when enabled will send a copy of
every packet destined for one port to another port. A mote
detailed explanation is presented below.
Mitel 3300 is plugged into port 24 (the Observe port) on the
data switch. Port mirroring is enabled on this port.
The CallRex Server is plugged i to port 1 on the switch.
Every packet going to port 24 is mirrored to port 1, thus
enabling CallRex to sniff every packet going to and from the
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Products
Download CallRex Mitel Brochure
