CallRex Professional

Support for Siemens:

• HiPath 3000
• HiPath 4000

Telrex Partners with Siemens to Provide CallRex Professional Support for:

Siemens VoIP call recording by CallRex Professional  is an advanced, packet-based call recording and monitoring software solution designed for the Siemens HiPath 3000 and 4000. CallRex was selected by Siemens to be a member of the Siemens HiPath Ready Program. With installations around the world, CallRex Professional continue to be the preferred call recording solutions for Siemens. CallRex Professional is the ideal Siemens call recording solution because it uses packet-sniffing technology to record calls. Packet-based call recording offers an advanced, yet affordable, solution to small and medium businesses that were previously unable to afford call recording and monitoring solutions.

CallRex Connection to Siemens Hi Path Diagram

How CallRex Works

CallRex records/monitors telephone calls by sniffing packets traversing across the data network. Packet sniffing is achieved by enabling port mirroring on the data switch. Port mirroring is supported by most data switched and when enabled will send a copy of every packet destined for one port to another port. A more detailed explanation is presented below.

Siemens HiPath is plugged into port 24 (the Observe port) on the data switch. Port mirroring is enabled on this port.

The CallRex Server is plugged into port 1 on the switch. Every packet going to port 24 is mirrored to port 1, thus enabling CallRex to sniff every packet going to and from the Siemens HiPath.